PRIMAL ALLURE Terms of Use

Effective: 2026-09-26. PRIMAL ALLURE is operated by POD Global Holdings LLC and is available only to adults age 18 or older.

AI character experience

Valentina Ferro, Celeste Solenne, Elara Marchetti, and other PRIMAL ALLURE characters are fictional AI-generated characters. They are not human beings and do not form legal, fiduciary, medical, therapeutic, or other professional relationships with members.

Eligibility and account security

You must be at least 18 years old and legally able to enter into these Terms. You are responsible for safeguarding your account credentials and for activity conducted through your account. Do not share credentials or attempt unauthorized access to another account or system.

Acceptable use

Use PRIMAL ALLURE lawfully and respectfully. You may not use the service to violate another person's rights, harass or threaten others, distribute unlawful material, attempt to bypass security or content controls, scrape or reverse engineer protected portions of the service, interfere with service operation, or use the service for fraud, impersonation, or other unlawful conduct.

Memory and character autonomy

PRIMAL ALLURE may use conversation history and authorized memories to provide continuity. Memory is not guaranteed to be perfect. Character responses, opinions, warmth, and relationship state are not purchased by subscription fees, gifts, or spending. You control your information; each character controls her own simulated choices and responses.

Professional-information limitation

Character dialogue may discuss health, finance, business, relationships, travel, or other subjects, but it is general AI-generated information and entertainment. Do not rely on it as a substitute for qualified professional advice or emergency services.

Subscriptions, trials, renewal, and cancellation

Opening-Day access is offered as $19.99/month after a 3-day free trial or $199.99/year after a 5-day free trial. The annual plan saves $39.89 compared with paying monthly for 12 months. Your payment method may be collected when the trial begins, but the first subscription charge occurs only after the applicable trial ends unless you cancel beforehand. Subscriptions renew automatically at the disclosed recurring price until canceled. You may cancel through the available subscription-management path before the next charge. Payment status controls service access only and does not alter a character's affection, consent, trust, chemistry, or relationship state.

Refunds and payment disputes

If you are charged and change your mind, request a refund within 48 hours of that charge for a full refund. Requests after 48 hours may be reviewed case by case. Contact billing@primalallure.com for billing or refund support. Nothing in these Terms limits non-waivable consumer rights or your lawful rights with a card issuer or payment provider.

Intellectual property and member content

PRIMAL ALLURE, its software, fictional characters, branding, visual identity, and service-generated proprietary materials are owned by or licensed to POD Global Holdings LLC, subject to applicable third-party rights. You retain rights you lawfully hold in content you submit. You grant PRIMAL ALLURE a limited license to process submitted content only as reasonably necessary to operate, secure, improve, and support the service and to provide the features you request.

Suspension and termination

We may restrict or suspend access when reasonably necessary for security, fraud prevention, unlawful use, material violation of these Terms, protection of other users or the service, or legal compliance. You may stop using the service and cancel your subscription at any time. Account deletion is available through the product's deletion controls, subject to lawful retention obligations.

Service availability; disclaimers

The service may change, experience interruptions, or be suspended for maintenance, security, legal, or operational reasons. To the fullest extent permitted by applicable law, PRIMAL ALLURE is provided on an "as available" basis and we do not promise uninterrupted operation, perfect memory, or that AI-generated responses will always be accurate or suitable for a particular purpose. Rights that cannot legally be disclaimed remain unaffected.

Limitation of liability

To the fullest extent permitted by applicable law, POD Global Holdings LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the service. Any limitation applies only to the extent enforceable under applicable law and does not limit liability that cannot legally be limited.

Disputes and governing law

This V1 does not impose mandatory arbitration or select an exclusive governing-law or venue clause. Disputes remain subject to applicable law and any non-waivable rights. A more specific dispute-resolution provision may be adopted only after separate Founder/counsel review and prospective notice.

Changes to these Terms

We may update these Terms prospectively. Material changes will be reflected in the current version published on the official PRIMAL ALLURE website with an updated effective date. Continued use after an applicable change takes effect constitutes acceptance to the extent permitted by law.

Contact

Customer support: support@primalallure.com. Billing/refunds: billing@primalallure.com. Privacy matters: privacy@primalallure.com.

PRIMAL ALLURE Privacy Notice

Effective: 2026-09-26. POD Global Holdings LLC operates PRIMAL ALLURE. This notice describes the principal information used to operate the service.

Information we process

We may process account identifiers, age-attestation status, conversations, character-specific memories and continuity state, privacy/deletion commands, technical request and error data, support communications, and subscription/access state. Payment-card details are intended to be handled by the selected payment provider rather than stored directly by PRIMAL ALLURE.

Why we use information

We use information to authenticate members, provide conversations and continuity, maintain separate character relationships, honor privacy controls, secure and troubleshoot the service, prevent abuse and fraud, administer access and subscriptions, communicate about support or account matters, and comply with applicable law.

Character separation

Member history is character-scoped unless you intentionally use a feature that clearly authorizes sharing. Information remembered by one character is not automatically shared with another.

Service providers and disclosures

We may use infrastructure, hosting, authentication/database, AI-model, payment, email, security, analytics, and support providers to operate the service. They receive information only as reasonably necessary for their roles and subject to applicable agreements and safeguards. We do not describe a disclosure as a "sale" or "sharing" unless applicable law requires that characterization.

Privacy controls and requests

PRIMAL ALLURE provides controls to forget eligible remembered information and to delete your member account. Privacy and deletion controls remain available independently of paid relationship state. We do not represent an export feature unless one is actually available. You may contact privacy@primalallure.com to make an applicable privacy request. We may need to verify identity before acting on a request. Where applicable law provides an appeal or additional rights, requests will be handled according to those legal requirements.

Retention

We retain information according to operational need, security, dispute prevention, fraud prevention, legal obligations, suppression/deletion requirements, and the purpose for which the information was collected. We do not state fixed retention periods unless they have been formally established for the relevant data class.

Security

No system can guarantee absolute security. We use technical and organizational controls designed to reduce risk, including authentication, member and character isolation, private service boundaries, and operational logging.

International processing

Service providers may process information in the United States or other locations in which they operate. Where applicable law requires specific transfer safeguards, we will use the safeguards required for that processing.

Adults only

PRIMAL ALLURE is designed for adults age 18 or older and is not intended for minors.

Changes to this notice

We may update this notice prospectively. The current version will be published on the official PRIMAL ALLURE website with an updated effective date.

Contact

Privacy requests: privacy@primalallure.com. General support: support@primalallure.com. Billing/refund matters: billing@primalallure.com. Operator: POD Global Holdings LLC.